Late Arrivals Policy

---

Please arrive on time for your appointment to ensure adequate time is available for consultation, assessment and treatment.

Arrival 15 minutes or more after your scheduled appointment time may result in your appointment being considered a no-show or needing to be rescheduled. Where this occurs, the booking deposit may be forfeited and a new deposit may be required to secure another appointment.

If you are running late, please contact the clinic as soon as possible to let us know.

Where the clinic has been notified, we will make reasonable efforts to accommodate you. However, this will depend on the remaining appointment time and whether your appointment can still be completed safely and without affecting subsequent patients.